Vendor Compliance Manual

The JD Finish Line Vendor Compliance Manual defines the supply chain requirements and procedures of  JD Finish Line d/b/a Finish Line and JD Sports. The requirements set forth in this Manual ensure vendors deliver to JD Finish Line merchandise in “Ready to Sell” condition. Full compliance with this Manual by our vendors is a condition to doing business with JD Finish Line. Compliance with this Manual by vendors ensures effective supply chain management, facilitating the efficient transfer of merchandise from our vendors and ultimately to our customers.

This Manual is incorporated into JD Finish Line’s Merchandise Standard Purchase Order Terms and Conditions (the “PO Terms”), which are a part of each and govern purchase orders submitted by JD Finish Line and accepted by vendors.

Thank you in advance for your cooperation and compliance. We look forward to working together as we continue to grow our businesses.

Click here to view a full .pdf copy of the Vendor Compliance manual

Click here to sign the Vendor Compliance Acknowledgment

I.  INTRODUCTION

This JD Finish Line Vendor Compliance Manual defines the supply chain requirements and procedures of JD Finish Line, Inc. d/b/a Finish Line and JD Sports ("JD Finish Line"). The requirements set forth in this Manual ensure vendors deliver to JD Finish Line merchandise in “Ready to Sell” condition. Full compliance with this Manual by our vendors is a condition of doing business with JD Finish Line. Compliance with this Manual by vendors ensures effective supply chain management, facilitating the efficient transfer of merchandise from our vendors and ultimately to our customers.

This Manual is incorporated into JD Finish Line’s Merchandise Standard Purchase Order Terms and Conditions (the “PO Terms”), which are a part of each and govern purchase order submitted by JD Finish Line and accepted by vendors. 

This Manual is available on JD Finish Line’s Vendor Website at vendor.finishline.com. JD Finish Line reserves the right to modify this Manual at any time and will post the current version of the Vendor Compliance Manual on the Vendor Website. JD Finish Line may provide advance notice to the Vendor of any material changes to the Vendor Compliance Manual via email. All changes to the Vendor Compliance Manual will be effective when posted on the Vendor Website (unless otherwise indicated on the Vendor Website).

Vendor’s acceptance of each purchase order from JD Finish Line shall constitute acknowledgement and acceptance of the then-current Vendor Compliance Manual, the PO Terms and JD Finish Line’s Vendor Code of Conduct (collectively, the “JD Finish Line Terms”), all of which shall be binding on vendor upon such acceptance (subject only to an express written agreement modifying the JD Finish Line Terms by and between JD Finish Line and vendor executed by each party’s duly authorized representative as described in the PO Terms).

All Vendor inquiries concerning this Manual may be sent via e-mail to vendorrelations@finishline.com. We encourage you to bookmark the Vendor Website and recommend checking regularly for updates. If you have any changes or updates within your company that may impact your ability to comply with the Vendor Compliance Manual, please complete a revised vendor information form and submit it to vendorrelations@finishline.com.

If you have any questions regarding the policies in this Vendor Compliance Manual, refer to our contacts page, or you may, please e-mail us at vendorrelations@finishline.com.

Thank you in advance for your cooperation and compliance. We look forward to working together as we continue to grow our businesses.

This documentation and our web site are the property of JD Finish Line and its subsidiaries. Its purpose is to provide up-to-date communications to our vendors.

II. Electronic Data Interchange (EDI)

We require vendors to trade documents electronically. All documents used by us will be according to 004010VICS standards. We do not support any documents lower than 004010VICS.  JD Finish Line uses a 3rd Party provider, OpenText/GXS, for our EDI: 

Email: mssupport@gsx.com

Phone: (800) 334-2255, Option #2

Address: 9711 Washingtonian Boulevard, Gaithersburg, MD 20878

Set up and testing EDI

In order to be set up on EDI with the JD Finish Line, you must first have a valid vendor ID number. Use the vendor number to complete the New EDI Setup Request form. 

The vendor must completely fill out the setup form and select:

Upon completion of the setup request form, we will forward your information to GXS. GXS will contact the person listed on the form and let them know how to obtain mapping documents and how testing will proceed. Vendors are responsible for any EDI fees charged by GXS. When testing is completed, GXS will send an email to both the vendor partner and JD Finish Line.  JD Finish Line will contact the vendor’s contact to coordinate a “Go Live” date. 

Transaction Types

We exchange the following EDI Documents

Other Information

VENDOR NUMBER - The vendor number, assigned by JD Finish Line will be sent to you in the REF02 segment with an IA qualifier. This vendor number MUST be included on all EDI documents you send to us. 

DEPARTMENT NUMBER - Department number on the EDI 850 document is sent in the N9 segment in the Detail section. 

EDI 856 - Advanced Ship Notice (ASN)

JD Finish Line requires a consolidated EDI856 (ASN) with carton and UPC/GTIN/EAN level information for every shipment sent to a distribution center or directly to a store. An EDI856 must be transmitted and successfully accepted within 24 hours of the purchase order leaving the vendor shipping dock or before the purchase order arrives at the delivery location, whichever is sooner. JD Finish Line retrieves inbound EDI data frequently. However, vendors are instructed to allow three (3) hours of data processing time. It is recommended that EDI856 (ASN) transmissions be sent immediately after the truck door has closed.

EDI856 (ASN) transmissions for merchandise shipped by any mode other than small package must be consolidated by BOL. A separate EDI856 (ASN) must be provided for each BOL. For multiple truckloads, a unique BOL must be assigned to each trailer and therefore separate EDI856 (ASN) documents transmitted. 

EDI856 (ASN) transmissions for merchandise shipped via truckload carriers must have only one EDI856 (ASN) per BOL with the BOL number transmitted in REF 02 using both the BM and CN qualifiers. If one trailer has multiple ship-to locations, one EDI856 (ASN) transmission per location per trailer is acceptable. 

EDI856 (ASN) transmissions for merchandise shipped via less-than-truckload carriers must have only one EDI856 (ASN) per BOL with the BOL number transmitted in REF 02 using the BM qualifier and the LTL pro number transmitted in REF 02 using the CN qualifier. If one trailer has multiple ship-to locations, one EDI856 (ASN) transmission per location per trailer is acceptable. 

EDI856 (ASN) transmissions for merchandise shipped via small package carrier must have one EDI856 (ASN) per each carton with the tracking number transmitted in REF 02, using the CN qualifier. 

EDI856 (ASN) header shipment ID must be unique to each ASN transmitted.  Reusing shipment ID numbers is prohibited and may result in chargeback fees.

Carton identification numbers are expected to remain within JD Finish Line supply chain for a period of up to one year.  Re-use of any carton identification numbers during a one year period will result in chargeback fees. 

To maintain the integrity of the JD Finish Line EDI documentation program, it is imperative that all EDI856 (ASN) and corresponding GS1-128 data, including physical labels, are timely and accurate.

Failure to comply with these requirements will result in a chargeback. 

Master UPC Number

Non–EDI Vendors

All purchase orders will be sent out via EDI (or e-mail if requested for a special circumstance). If you are not able to receive/transmit traditional EDI documents please use the Global Vendor Portal Solution (aka Web EDI) provided by OpenText/GXS. This will allow you to receive JD Finish Line POs online as well as provide the required EDI ASN and Invoice documents using web-based tools. Selecting the web solution option on the New EDI Setup Request form will prompt OpenText/GXS to reach out to the provided contact person regarding setup and usage of these tools. 

All data on purchase orders should be carefully checked upon receipt in order to avoid unnecessary chargebacks. 

Matching EDI Documents to Create Tickets

Use this page to match the data transmitted by JD Finish Line via EDI to create your tickets and labels. This information comes from the 850 mapping documents.

Matching EDI Documents to Create GS1-128 Labels

Matching EDI Documents to Create Solid Order Labels

GS1-128 labels are required. If all required information cannot fit on a GS1-128 label, use a carton content label for the remaining information that does not fit on the GS1-128 label. 

The Carton Content Label is same as Zone E. 

Required Information on a shipping label is:

Matching EDI Documents to Create Inner-Pack Labels

GS1-128 labels are required. If all required information cannot fit on a GS1-128 label, use a carton content label for the remaining information that does not fit on the GS1-128 label. 

The Carton Content Label is same as Zone E. 

Required Information on a shipping label is: 

Matching EDI Documents to Create Pre-Pack Footwear Labels

GS1-128 labels are required. If all required information cannot fit on a GS1-128 label, use a carton content label for the remaining information that does not fit on the GS1-128 label. 

The Carton Content Label is same as Zone E. 

Required Information on a shipping label is: 

Matching EDI Documents to Create Pre-Pack Apparel Labels

GS1-128 labels are required. If all required information cannot fit on a GS1-128 label, use a carton content label for the remaining information that does not fit on the GS1-128 label. 

The Carton Content Label is same as Zone E. 

Required Information on a shipping label is: 

III. Merchandise Ticketing and Labeling

Tags and labels are required because they provide accurate inventory control information which allows your product to flow quickly and efficiently to our retail stores. All products must be properly ticketed, packaged, and packed prior to being shipped to our distribution center. All products should follow the specifications and requirements set forth within this manual and any additional buyer instructions. We reserve the right to a chargeback for any merchandise arriving at our distribution center that has been incorrectly ticketed, packaged, packed, or labeled, as specified in this manual and/or on the JD Finish Line purchase order. 

The vendor is responsible for obtaining a UPC Bar code number, the JD Finish Line style, color code, size, department number, and the retail price from our purchase order and attaching the information on a tag or label. The vendor is also responsible for checking and verifying that the information from the JD Finish Line purchase order matches the tags when the JD Finish Line utilizes a vendors’ information. In the case where a 3rd party or ticketing supplier prints tickets and/or labels, the vendor is responsible to make sure the information is printed and applied correctly. Every effort is made by the suppliers to ensure errors do not happen; however, the vendor is responsible for making sure the correct information and labels are placed on the merchandise. 

Below is the recommended ticketing supplier: 

 FINELINE TECHNOLOGIES                                                                                                                                                                                  3145 Medlock Bridge Road. Norcross, GA. 30071                                                                                                                                    Phone: (800) 500-8687 Fax (678) 969-9201                                                                                                                                                        E-mail: Orders@finelinetech.com                                                                                                                                                                Visit their Web site at Finelineprintinggroup.com 

FINELINE TECHNOLOGIES LLC LTD - ASIA                                                                                                                                                       Unit 19-21, 21 F Corporation Park                                                                                                                                                                      11 On Lai Street, Shatin, Hong Kong                                                                                                                                                           Phone 852-21569788 Fax 852-21569166                                                                                                                                                       Web Site: Finelineprintinggroup.com 

We recommend private label vendors use Fineline Technologies to order their tickets. 

If you produce tags that look different than the examples in this manual, they must be approved by e-mailing vendorrelations@finishline.com

Do not ship un-ticketed merchandise. If you ship un-ticketed merchandise, you will incur a chargeback fee. If you have any questions, please contact the JD Finish Line buyer as noted on the purchase order or e-mail vendorrelations@finishline.com

Obtaining UPC Bar codes

In order to establish your UPC catalog with GXS, you may contact GXS directly by calling (877) 446-6847 option #4. Identify yourself as a JD Finish Line vendor. Once you have submitted your company information to a representative, it will take about 48 – 72 hours to establish your account and receive the welcome packet via EDI. 

Ticket Types

There are five (5) different ticket types described below and can be seen on subsequesnt pages.. 

Standard label

Barcode label

Price tag

Small accessory label

Master UPC label

Notes and Other Information

Ticket Layouts

Ticketing Fields

Ticket Barcode Requirements

All bar codes on all tickets should fall within the following requirements. 

The JD Finish Line uses a barcode verifier that measures the quality of the bar codes which is expressed in a letter grade. This ensures that the bar code will scan successfully. JD Finish Line Inc. has set the standards at a minimum quality measurement of A or B for the bar codes on tickets. If your UPC bar code does not register a passing grade of A or B on the verifier we will re-ticket the product and apply a chargeback for ticketing changes. 

Minimum Dimensions

Preferred dimensions

Maximum Dimensions

According to the GS1 web site, the target dimensions for UPC bar code symbols are 1.020” high and 1.469” wide. The minimum dimensions for the symbol are 0.816” high and 1.175” wide. The maximum dimensions for the symbol are 2.040” high and 2.938” wide. If you have questions please visit the GS1 website. 

Ticket Placement - Shoe Boxes

Labels should be placed on the shoebox in the lower right-hand corner. Do not cover the UPC bar code or any other vital information. If for some reason the lower right-hand corner is not available, then use the lower left-hand corner of the box. If neither placement is available for the above reasons, you may place the label on the lid only if the lid is attached to the shoe box. Contact us at vendorrelations@finishline.com if there is no available area for label placement. 

Ticket Placement – Apparel

Price tags should be swift-tacked with a 3” or longer plastic fastener, through the manufacturer’s care label at the neck, or through the manufacturer's care label at the waistband. For items without care labels, tickets/tags should be swift-tacked with a 3” or longer plastic fastener through the inside seam of the back neckline for tops/shirts or the inside seam of the back waistline for pants/bottoms. All tickets/tags must be able to be tucked inside the garment. Extreme care should be taken not to damage the product or put the swift tack through the thread causing it to break. 

If you have a UPC barcode and size on your hangtag, you may place a standard label on the same side as the UPC. If you do not have a UPC and Size on your hangtag, use the price tag or the barcode label. 

All solid orders for Apparel MUST be individually folded, tagged, and poly-bagged, with the UPC barcode fully visible through the bag. 

Inner-packs may be polybagged together, with an additional barcode tag in the middle of the outside of the polybag. Tags on the products should be hidden in this instance. In other words, two UPC codes should not show at the same time. A chargeback for multiple UPC’s showing will be incurred. 

PLASTIC CLIPS, STRAIGHT PINS, and HANGERS must NOT be on the product. A chargeback will be incurred. 

**Note: All tickets/tags must be able to be tucked inside of the garment. 


Ticket Placement – Accessories

When applying accessory price tags or labels, care must be used to ensure valuable consumer information or product information is not obstructed. The labels should also be placed so the customer can easily see the retail price. 

IV. Carton Packing Instructions

All cartons must be adequately manufactured, labeled, and otherwise marked to ensure that product is delivered to our Distribution Center in-store “Ready to Sell” condition. Deviations from the following guidelines could result in expenses and delays not included in our cost-of-product and will be charged back to the vendor. ITEMS MUST NOT BE SHIPPED WITHOUT TICKETS, LABELS, OR UPC BARCODES. Chargebacks will occur should this happen. 

Soft Goods Packing Instructions

Exceptions or waivers to the merchandise packing instructions must be approved by an inbound manager, the vendor relationship manager or the senior director of warehouse operations. 

Order Types

Packing Slip Instructions

All shipments should include packing slips. 

Two copies of the packing slip should be included with shipments. One copy should be attached to the bill of lading accompanying the shipment. The other copy should be attached to the lead carton of the purchase order.

If there are multiple purchase orders, the lead carton of each purchase order should have a packing slip attached for that order. If a purchase order is on more than one truck due to the size of the shipment, you will need a separate packing-slip for each truck.

Summarize the packing slip by style/color/ size for each purchase order. All packing slips should include the following information: 

1) Shipment Date

2) CarrierName

3) Pro number or container number

4) JD Finish Line purchase order number

5) JD Finish Line style number

6) JD Finish Line color code

7) The total quantity by size.

8) The total number of cartons

9) Individual cartons by size.

10) Include JD Finish Line SKU or UPC if possible 

Label Placement – Shipping Cartons

All shipping labels must meet the following requirements: 

The following information is required on a shipping label:

The shipping label should also include the following information: 

Shipping Label Examples

Shipping Label Examples - Inner-pack and Prepack

Required Information on a shipping label is: 

All Pre-pack PO’s begin with “99” 

Shipping Label Examples - Apparel Prepack

Required Information on a shipping label is: 

Packing Footwear - Solid Orders

Packing Footwear – Pre-pack Orders

Packing Apparel – Solid Orders

Packing Apparel – Inner Pack Orders

Packing Apparel – Pre-pack Orders

Packing Accessories – Inner-pack Orders

Accessories packed as "solid" cartons with consistent quantities as dictated by the purchase order, must have only one style, color, and size or non-sized items in each carton. Accessories, especially small-sized items, including socks may be placed in solid inner packs (polybags or boxes) to prevent damage and to improve carton integrity. 

Product must be individually tagged. 

Packing Accessories - Pre-pack Orders

Packing Accessories - Solid and/or Small Orders

Accessory items such as key chains, watches, mugs, sunglasses, or licensed product that may be very small and potentially create compliance violations with regard to minimum carton dimensions should follow the packing instructions below: 

Place label on the top side or on the side that faces the top of the carton so that the label can be seen upon opening. 

If using a polybag, the label should be placed in the middle of the bag. 

V. Routing

DC Address:

The JD Finish Line Distribution, Inc.            

3308 N. Mitthoeffer Rd.              

Indianapolis, IN46235                                 

GPS coordinates N39.81745, W85.99187 

Major intersection I-70 and Post Road 

Bill of Lading

When shipping more than one purchase order number or a shipment that will require more than one trailer, JD Finish Line requires one (1) bill of lading to be filled out for each shipment or, in the case of full truckloads, one bill of lading for each trailer. 

Multiple POs must be shipped on a single bill of lading with one EDI856 (ASN) per bill of lading. Non-adherence is subject to chargebacks.

E-mail the completed bill of lading to bol@finishline.com

The following information must be on the bill of lading:

Failure to provide required information on BOL is subject to chargebacks.

Prepaid Shipments (Vendor Paid Freight)

Collect Shipments (JD Finish Line Paid Freight):

For a listing of all routing chargebacks, please see chargeback summary table at the end of this manual. 

Transportation Contacts

If you have any questions regarding these instructions please contact our traffic department

Routing Requests - routingrequest@finishline.com

PO Approvals - poapproval@finishline.com

BOL Submission - bol@finishline.com

Delivery Appointments - deliveryappt@finishline.com

Collect Freight Escalation - tlong@finishline.com

First Escalation - vpeters@finishline.com

Second Escalation - tretz@finishline.com

VI. Invoicing Instructions

All invoices must include the following: 

Invoices mailed and billed:                     JD Finish Line USA, Inc. 

Product shipped to a store:                    JD Finish Line. Inc. 

Mailing and billing address:                   3308 N. Mitthoeffer Rd., Indianapolis, IN 46235      Attn: Accounts Payable 

Product Shipped to DC addresses:       JD Finish Line Distribution,  3308 N. Mitthoeffer Rd. Indianapolis, IN 46235 

Product shipped directly to a Finish Line store address:  Mall Name,  Finish Line and store number, Store Address, City, State Zip 

Product shipped directly to a JD Sports store address:    Mall Name, JD Sports and store number, Store Address, City, State Zip 

Additional requirements and information:

We are unable to research or address any disputes older than 6 months from the cancel date on the purchase order. If a charge is disputed, it must be in writing and include JD Finish Line purchase order number, the estimated or actual date of receipt, and reason the charge is being disputed. Any fee will be deducted from the invoice. 

EDI Invoices

The JD Finish Line trades EDI invoices (document 810) with their EDI vendors. Vendors are required to trade all supported EDI documents either through traditional EDI or via the web-based solution.

If you signed a defective allowance agreement as part of your new vendor set up, you are required to map the appropriate percent to the SAC segment as described in the Invoice (810) EDI Guidelines.

Failure to supply all required information on an Invoice (EDI or otherwise) may result in a chargeback.

Please help us expedite your payment by keeping us advised of any changes in addresses or personnel.

VII. Shipment of Canceled / Damaged/ Not–Ordered Product

Canceled Product

In the event of a shipment by the vendor of canceled product, the JD Finish Line will request a Return Authorization (RA). If after (10) business days of NO response from the vendor with an RA, the JD Finish Line reserves the right to keep the product at $0 cost. Should the product be invoiced, the JD Finish Line will apply a $100 chargeback deducted from the next invoice. 

Defective product

In the event defective product is received, the JD Finish Line will request a Return Authorization for Return to Vendor (RTV). If after (10) business days of NO response from the vendor with an RA, the JD Finish Line reserves the right to dispose of this product as we see fit and deduct from the next invoice. 

Product Not-Ordered

In the event of a shipment by the vendor of product not ordered to any JD Finish Line location, the JD Finish Line will request a Return Authorization (RA). If after (10) business days of no response from the vendor with an RA, the JD Finish Line reserves the right to keep the product at $0 cost. Should the product be invoiced, the JD Finish Line will apply a $100 chargeback deducted from the next invoice. 

VIII. Chargeback Reasons & Fee Schedule

NOTE:  We are unable to research or address any disputes older than (6) months from the cancel date on the purchase order.  If a charge is disputed, it must be in writing and include the following: JD Finish Line purchase order number, estimated or actual date of receipt, and data and/or information to support the dispute.

Waivers to the items listed in this manual may be considered ONLY on an exceptional basis.  Please email vendorrelations@finishline.com for ANY requests to deviate from requirements listed in this manual.


IX. GLOSSARY

The JD Finish Line Merchandise Standard Purchase Order Terms and Conditions